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Customer Satisfaction Survey



Customer Satisfaction Survey
Measure Score
1 How punctual was the surveyor with appointments to survey the works? On Time 1
2
3
4
Failed to Attend 5
2 How clear was the Estimate? Easy to Understand 1
2
3
4
Very Confusing 5
3 How punctual were the Engineers with appointments to carry out works? On Time 1
2
3
4
Failed to Attend 5
4 How polite and helpful were the Engineers? Very Polite 1
2
3
4
Not Polite At All  5
5 How neat and tidy were the Engineers? Very Tidy 1
2
3
4
Very Untidy  5
6 How satisfied are you with the standard of work? Very Satisfied 1
2
3
4
Totally Dissatisfied 5
7 Would you consider recommending and repurchasing from P&M Coppack Air Conditioning Ltd? Recommend 1
2
3
4
Repurchasing 5













  



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